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Our History

Whitehouse Recovery was started by the current owner in 1989, based in Brentwood at the Whitehouse Garage serving as an approved contractor to the RAC. We moved in the early nineties to our own premises in Navestock where we remain.

Following the move to Navestock, further contracts were acquired including Green Flag, Europ Assistance, Equity Red Star, Autohome, Auto Rescue Logistics, Fleet Rescue, International Breakdown, One Call Rescue, Call Assist

Further contracts have since been acquired including the Royal Bank of Scotland, Brentwood Borough Council and a portfolio of businesses, both motor trade and others using us as their recovery operator.

In March 2005, we achieved the industry accreditations of ISO 9001 and PAS 43 which we have retained to date, with annual audit’s carried out by ACS Registrars.

In December 2005, I achieved “OCR Level 3 Certificate of Professional Competence in National Road Haulage Operations” known as a CPC, allowing us to hold an Operator’s Licence with myself as Transport Manager. We then applied for and were granted an Operator’s Licence for three of our vehicles, allowing us to both “recover” and “transport” vehicles for any reason, legally.

Click here to view the definition of a recovery.

We continue to grow and adapt to the changes surrounding us. Our fleet has recently been updated in line with the London Low Emission Zone and our latest vehicles are all Euro 4 standard for emissions. They also have SmartNav “real time” navigation and communication, state of the art security and top quality professionally fitted equipment.

We are equipped to recover or transport a wide range of vehicles, plant and equipment. We operate fully demountable and conventional slide-bed lorries, able to move the very lowest hypercars such as the Ford GT, transported for Roush in Hutton to VOSA. We move limousine and hearse for Funeral Directors, classic and vintage cars for their owners all over the UK, motorcycles, cars, vans – in fact, most things fitted with wheels !

We operate a Mercedes Unimog 4X4 truck with a HIAB crane, for reaching into places inaccessible to a normal vehicle, retrieving cars from country parks and farmers’ fields with ease and a minimum of fuss, also for pulling larger commercial vehicles out of sticky situations in mud or snow.

We have workshop facilities in a number of locations around the area, catering for Cars, light Commercials, PSV, HGV and Motorcycles, including staff we can send out to offer roadside assistance when required.